Privacy Policy

Last updated: October 26, 2025

1. Introduction

PrimeMarket ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

2. Information We Collect

We collect several types of information:

2.1 Personal Information

  • Name and contact information (email, phone number)
  • Account credentials (username, password)
  • Profile information and photos
  • Payment information (if applicable)

2.2 Listing Information

  • Property and vehicle details
  • Photos and descriptions
  • Pricing and location information

2.3 Usage Data

  • IP address and browser type
  • Pages visited and time spent on the Platform
  • Search queries and preferences
  • Device information

3. How We Use Your Information

We use collected information for:

  • Providing and maintaining our Platform services
  • Processing and managing your listings
  • Facilitating communication between buyers and sellers
  • Sending notifications and updates about your account
  • Improving our Platform and user experience
  • Preventing fraud and ensuring security
  • Complying with legal obligations
  • Marketing and promotional purposes (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Public Listings: Information in your listings is publicly visible
  • With Other Users: Contact details may be shared with interested parties
  • Service Providers: Third-party services that help operate our Platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal data within 90 days.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Objection: Object to processing of your data
  • Portability: Request transfer of your data
  • Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at privacy@primemarket.lk

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our Platform. You can control cookie settings through your browser, but disabling cookies may affect Platform functionality.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of Sri Lanka. By using our Platform, you consent to this transfer.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

PrimeMarket Privacy Team
Email: privacy@primemarket.lk
Phone: +94 11 234 5678
Address: 123 Main Street, Colombo 03, Sri Lanka